AhsayCBS 설치 및 환경설정아쎄이 (Ahsay)는 기존 및 신규 고객을 위해 AhsayCBS 및 기본 환경설정을 설치 서비스를 제공합니다. |
AhsayOBM / ACB 설치 및 구성원격으로 AhsayOBM 또는 AhsayACB를 설치해야하는 고객을 위해 사용자 컴퓨터 (예 : Windows PC, Windows Server, Mac, Linux) 및 기본 백업 세트 생성 서비스를 제공합니다. |
백업 데이터 마이그레이션 변환AhsayUp의 확장 / 고객이 독립적으로 백업 서버를 사용하지만, 변환을 하지 않은 고객들은 지속적이고 시간을 많이 차지하는 업무를 줄이고 시간을 보다 가치 있게 사용하기 위하여 아쎄이 (Ahsay)의 서비스를 이용하는 것을 선호합니다. 이 서비스를 이용하기 위해 우선 백업 사용자 및 백업 세트 목록을 문서화한 다음, 모든 사용자에게 AUA를 활성화하여 변환 요청된 백업 세트 수에 대한 변환 프로세스를 시작합니다. 이 과정에서 부분적 / 전체적 변환된 세트에 대해 추적을 하고 요약본을 제공합니다. 시나리오: AhsayOBS v6에서 AhsayCBS v7로 업그레이드된 환경 |
백업 데이터 마이그레이션 보고서 새로운아쎄이 고객의 수많은 케이스를 통해 고객사에서 스스로 데이터 마이그레이션을 수행할 때 실시간 상태를 파악하기 어려워한다는 점을 익히 알고 있습니다. CBS 로그를 수동으로 해독하지 않더라도 클라이언트에게 보고하거나 기록 보관용을 위해 보고서를 쉽게 검토하는 것을 선호하실겁니다. 따라서, 우리 아쎄이 (Ahsay)에서는 데이터 마이그레이션 변환 작업을 보다 편리하고 쉽게 수행하실 수 있도록 데이터 마이그레이션 전환 상태에 대한 보고서를 생성하는 외부 도구를 구축했습니다. |
AhsayCBS 버전7에서 최신 버전8 업그레이드 서비스 새로운업그레이드 작업을 위해 아쎄이 (Ahsay)의 서비스를 구매하여 AhsayCBS v7.15.6.38에서 AhsayCBS v8로 Windows Server 전체 업그레이드를 수행 할 수 있습니다. |
전체 리브랜딩 서비스AhsayCBS를 사용하기 위해 새로운 이미지 세트를 만들만한 기술적, 시간적 여유가 없는 고객 분들을 위한 서비스를 제공하고 있습니다. 고객의 회사 로고 및 컬러 테마만 가지고 아쎄이 (Ahsay)의 그래픽 팀이 브랜드화된 CBS 및 클라이언트 설치 프로그램을 완전히 구축하는 데 필요한 모든 이미지를 제작해드립니다. 디자인 작업이 완료된 이후, 업데이트를 하기 전 브랜드 제품의 샘플 스크린 샷을 보내드린 이후, 고객사 측에서 승인한 이후에 다운로드가 가능한 이진파일을 제공합니다. |
브랜드 내 CBS 설치 프로그램 구축디자인 작업은 가능하나, 브랜드화된 CBS 설치 프로그램 바이너리를 생성하는데에 투자할 시간이나 기술적인 여유가 없는 고객사를 위한 서비스 또한 제공합니다. Ahsay는 브랜딩 속성을 구축하기 위해 v7 이미지 (가이드에 설명 된 이미지 사양에 따라 생성됨)를 가져옵니다. 테스트를 위해 실험실에서 테스트 한 설치된 제품의 샘플 스크린 샷을 작성하고 샘플을 찍습니다. 그런 다음 맞춤 소프트웨어의 다운로드 링크를 제공하십시오. |
AhsayCBS SSL 인증서 설치Wildcard SSL 인증서 / CSR 생성 작업을 아쎄이(Ahsay)가 지원해드립니다. 고객사께서 SSL 인증서를 구매한 이후 아쎄이가 구매된 SSL 인증서를 AhsayCBS 백업 (혹은 복원) 서버에 적용해드립니다. |
AhsayCBS 암호화 키 복구 서비스"복구를 위한 백업 실행한 이후, 암호화 키를 업로드" 설정을 사용한 CBS 관리자가 암호화 키를 잃었을 때 사용 가능한 셀프서비스 입니다. CBS 서버에서 찾을 수 있는 RGZ 파일을 포털에 업로드한 이후 인보이스를 지불하면, 몇 분 내로 공개된 암호화 키를 받으실 수 있습니다. |
AhsayCBS Installation and ConfigurationThis is for new Partners or existing Partners setting up a new environment, are unfamiliar and request Ahsay to install AhsayCBS and basic configuration. |
AhsayOBM/ACB Installation and ConfigurationThis is for Partners who need AhsayOBM or AhsayACB remotely installed onto a user’s machine (ie Windows PC, Windows Server, Mac, Linux), and basic backup set creation. |
Backupset Data Migration ConversionAs an extension to AhsayUp, or as a stand-alone Service for Partners who self-upgrade the Backup Server but not yet performed the conversion. Since your time is more valuable, Partners prefer Ahsay to perform this tedious task. This service will first document the list of backup users and their backup sets, then enable AUA for all users, and then proceed to initiate the conversion process for the number of backup sets requested to convert. We will track which sets have partially or fully converted, and provide you a summary. Scenario: Environment was already upgraded from AhsayOBS v6, to AhsayCBS v7. |
Backupset Data Migration Report NEWWe heard your feedback and know you find it difficult to know the status of the data migration when you're doing it yourself. You prefer to easily review a report, which you can use as a tool for record-keeping or to show your client users, without having to manually decipher CBS Logs. To aid partners undergoing data migration conversion, we have built an external tool to generate a report of your users' conversion status. |
AhsayCBS v7 Minor Version Upgrade ServiceThis is for Partners who do not have the time or technical skills to perform an upgrade of their Backup Server and Replication Server from an earlier AhsayCBS v7.x, to the latest AhsayCBS public release. |
Total Rebranding ServiceThis is for Partners who do not have a Graphics Team to create a new set of images for AhsayCBS, and who do not have time or technical skill required to create the AhsayCBS branding properties and test the custom installer. With only your corporate logo and color theme, Ahsay's Graphics Team will generate all the required images necessary to fully build your branded CBS and Client Installers. We will send you sample screenshot of your branded product, as tested in our lab; before providing you the Installer binary file for download. |
Build My Branded CBS Installer ServiceThis is for Partners who have a Graphics Team who can generate the required images (or has an existing exportable AhsayCBS branding JSON), but lack the time or technical skill to successfully generate a branded CBS Installer binary. Ahsay will take your v7 images (created according image specifications outlined in our guide), to build the branding properties. We will build, and take sample screenshots of the installed product tested in our lab for your proof. Then provide you a download link of your custom software. |
AhsayCBS v7 SSL Certificate InstallationThis is for Partners who prefer Ahsay perform the work necessary to install a Wildcard SSL Cert, or to generate a CSR which you will use to purchase your SSL Cert, then have Ahsay complete the service by applying the purchased SSL Cert to your AhsayCBS Backup (or Replication) Server. |
AhsayCBS v7 Encryption Key Recovery ServiceThis self-service is for CBS Admins who has the setting "Upload encryption key after running backup for recovery" enabled and whose backup user has lost their Encryption Key. You simply upload the user's RGZ file found on your CBS Server to our portal, pay the invoice, and in a few minutes your user will receive their set's revealed Encryption Key. |
AhsayCBS Fundamentals TrainingThis is for Customers new to Ahsay products, or for existing Partners who are familiar with AhsayOBS v6 but not the new AhsayCBS v7 product, and looking for an introduction to the AhsayCBS suite. You are looking to learn fundamentals of the product along with product demos. |
AhsayUp Upgrade ServiceThis is for Partners who do not have the time or technical skills to perform the Backup Server and Replication Server upgrade from AhsayOBSR v6. Ahsay will do all the legwork to handle the pre-upgrade checks and qualifiers, before scheduling your upgrade. This service includes updating your branding properties and build branded Installer binaries. |
New Install Upgrade ServiceDue to aging existing server, Partner has a need to migrate to a new physical server. This service is based on AhsayUp, however since you also need to move to a new physical server there are additional procedures that this custom Service will provide. Exclusion: User Home data transfer from one storage to another storage is not performed by Ahsay. Details: Price is quote to order. |
AhsayOBS v6 SSL Certificate InstallationThis is for Partners who find it technically difficult to use Java keytool command-line to install (or renew) their SSL certificate. Partners who prefer Ahsay perform the work necessary to install a Wildcard SSL Cert, or to Generate a CSR which you will use to purchase your SSL Cert, then have Ahsay complete the service by applying the purchased SSL Cert to your AhsayOBS Backup (or Replication) Server. |
AhsayOBS v6 Profile Recovery ServiceRecover lost (i.e. Encryption Key) or corrupt User Profile information from Backup User’s client-side stored profile.sys & config.ini files, and convert them to a profile.xml file to be imported to the AhayOBS Backup Server. |
Partners can purchase this service for Ahsay to perform an in-place upgrade from your AhsayCBS v8, to the latest public release of AhsayCBS v9 on Linux or Windows Server.
Our Ahsay Professional Services will remotely perform an in-place upgrade of your AhsayCBS to the latest release (up to two AhsayCBS servers in the same environment). If you're branded, as part of the service we will rebuild your primary client installers, however if you have branded sub-admins it will be an extra USD$100 per sub-admin you request Ahsay to rebuild. Upon request, we will enable client Auto-Update Agent (AUA) for all users, otherwise we will leave this disable for your discretion to enable.
Service performed during Hong Kong business hours (GMT+8).
The one-time service is valid for one-month from our engineer's first message initiating the service.
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
We heard your feedback and know you find it difficult to know the status of the data migration when you're doing it yourself. You prefer to easily review a report, which you can use as a tool for record-keeping or to show your client users, without having to manually decipher CBS Logs. Therefore, we have established this service to generate the report for you.
We use public Ahsay API along with CBS login credential, to collect the information at time of execution to generate the report.
Users' Username, Backupset name, Client hostname, your CBS server's license details.
No, it is not self-serve. We will generate the report within one or two business days, then email it to you (via Service Ticket).
As an introduction to this service, we will offer a try-before-you-buy, with one free report (flat) for one backup user, per partner. Mention this offer with your request.
Ahsay's professional customer service team will help you remotely install and configure AhsayCBS application on your Windows / Linux server hardware.
The one-time installation service is valid for two-months from our engineer's first message initiating the service
US$500 each
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
Ahsay's professional customer service team will help you remotely install AhsayOBM / AhsayACB on the client machine that needs to be backed up, and configure backup set for each client machine.
The one-time installation service is valid for one-month from our engineer's first message initiating the service
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
Ahsay's professional customer service team will help you remotely install and configure AhsayPRD our your server.
The one-time installation service is valid for two-months from our engineer's first message initiating the service
US$1,500
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
Ahsay's professional customer service team will install a web server SSL Certificate onto either your Backup Server, Replication Server, or Redirector Server.
For a list of our supported v8 Certificate Authorities (CA), see FAQ: Trusted Certificate Authority (CA) Certificates List for version 8.x
For a list of our supported v9 Certificate Authorities (CA), see FAQ: Trusted Certificate Authority (CA) Certificates List for version 9.x
The one-time service is valid for one-month from our engineer's first message initiating the service
Ahsay's professional customer service team will help you sign your AhsayACB/AhsayOBM installers for Windows.
The one-time service is valid for one-month from our engineer's first message initiating the service
US$500
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
Ahsay's professional customer service team will help you streamline your Billing Module according to your requirements, so that you may implement smooth transactions between you and your customers.
The one-time service is valid for one-month from our engineer's first message initiating the service
US$500
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
AhsayCBS v7 adopted a new data structure in the backend which will speed up the overall backup, restore and replication performance to a great extent. Your backup data will not be automatically migrated to v7 after upgrading your AhsayOBS v6 to AhsayCBS v7. If you're not sure how to migrate your existing data into v7 format, subscribe to this service, so that our Customer Service Team can help you complete the migration.
Perform data migration conversion for all backup data in stages until finished
In case a backup user has lost an encryption key for their backup set, and you have configured the user to upload the key to your AhsayCBS server before it is lost, you can purchase our self-service encryption key recovery service to automatically recover the key.
Recover an encryption key of a backup set by yourself from the EncryptionKeys-YYYY-MM-DD.json.rgz file(s) uploaded to your AhsayCBS.
The key will be sent within 15 minutes after successful payment.
US$50 per backup set's encryption key
In case the profile of your AhsayOBS is lost or corrupted, Ahsay's customer service team can help you recover it through engaging this service.
The partner is responsible for providing the profile.sys & config.ini files from the AhsayOBM/AhsayACB client machine(s) To engage our Professional Services partners must have valid maintenance. For inquiries about maintenance please contact our Sales Team at partners-kb@ahsay.com
This is a premium professional service for letting Ahsay's professional customer service team help you customize and rebrand your AhsayCBS, AhsayOBM, and AhsayACB applications. We will also build the rebranded AhsayOBM and AhsayACB software installers for you. This will certainly save your effort and shorten your time to market. You can then focus on activities that add more value to your business.
Adapt your logo into all the images required for rebranding AhsayOBM, AhsayACB and AhsayCBS based on your product name and logo
Provide a temporary custom download link where you can retrieve your new branded installer
US$1,800
It is a premium service for providing advice on backup infrastructure planning and how to backup your critical business data based on your Recovery Point Objective (RPO) and Recovery Time Objective (RTO). By choosing this Backup Requirement Review Service, we will provide you with professional advice on how to backup your critical business data. We will recommend a backup approach that suits your requirement and specifications.
Propose a backup approach that suits your situation
2 working days upon receipt of all the required information
This is a premium professional service for providing professional advice on how to fulfill your backup requirements most economically and efficiently. By choosing this service, you can leverage our expertise and experience in the area. We will provide you with professional advice on how to fulfill your backup requirements most economically and efficiently. We will recommend appropriate system architecture and hardware/software that suits your current situation and suggest possible ways to scale up or extend your backup infrastructure in the future.
8 working days upon receipt of all the required information
US$2,000
AhsayCBS has been totally redesigned from the ground up to provide the best cloud backup solution with changes to core functions, such as: file storage system, indexing, backup set features, cloud-file backup, cloud destination, replication, group policy, quota management, Office 365 support, system user, and branding.
As upgrading from AhsayOBS (v5, v6) to AhsayCBS is a major undertaking, this service aims to help our customers and partners upgrade your existing AhsayOBS server to the latest AhsayCBS released version. Leave the technical work to us, so that you can free up your valuable time for business development. As we have been regularly helping hundreds of partners performing version upgrades, our experience can definitely ensure smooth and effortless upgrade to avoid you from running into all sorts of tricky scenarios because of potential problems in your configuration.
| AhsayUp Discovery |
AhsayUp Core |
AhsayUp (Standard) |
AhsayUp New OS |
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Discovery |
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| Pre-installation check performed by one of our professional engineers |  |
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| License check - verify adequate CBS, client, and module licenses | |
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| Branding migration (if applicable) - you provide your images and we'll build your installers. Include for (1) CBS, (1) OBM, and (1) ACB installers. (Requires already branded software and valid license) |  |
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| Analyze collected information about your environment | |
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| Submit discoveries to you - we'll identify any unsupported client versions, storage space requirements, or point out other specifics | |
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| Schedule upgrade - once everything is in order, we'll coordinate an acceptable date | |
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Service (Deliverables) |
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| Prepare installers | |
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Perform upgrade from OBS pre-v6.27 Add-On service |
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| Perform in-place upgrade of one Backup server (OBS v6.27 or v6.29) | |
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| New CBS Install and configure onto one new OS (same platform) | |
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| Transfer User Home storage data to new storage volume | |
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| Post-upgrade checkup | |
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| Enable Auto-Update (AUA) for up to five ACB or OBM clients | |
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Support |
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| Handled by normal Support channels based on your current Support level | |
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Fee |
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| US$250 (Can be used as credit towards purchase of AhsayUp) |
US$800 | US$1,500 | US$2,000 | |
Valid maintenance and the correct license count are required for this Upgrade Service because our engineer will install the most updated version. If your software is out of maintenance or is earlier than Version 6.27.0.0, please mention this to our sales/support team when you place the order and we will advise necessary arrangement.
The project typically completes within 2-3 weeks, but as each upgrade situation is tailored to your environment, times can vary.
The one-time Upgrade Service is valid for two-months from our engineer's first message initiating the service.
Within this period our engineers will actively communicate with your point of contact to discuss the technical aspects and to ensure a smooth upgrade. Our engineers will communicate the stages of the project as it progresses.
Partners can purchase this service for Ahsay to perform a minor version upgrade from AhsayCBS v7.17.x/v8.x to the latest public release of AhsayCBS v8 (v8.7.0.0)
Our Ahsay Professional Services will remotely perform an in-place upgrade of your AhsayCBS to the latest release (up to two AhsayCBS servers in the same environment). If you're branded, as part of the service we will rebuild your primary client installers, however if you have branded sub-admins it will be an extra USD$100 per sub-admin you request Ahsay to rebuild. Upon request, we will enable client Auto-Update Agent (AUA) for all users, otherwise we will leave this disable for your discretion to enable.
Service performed during Hong Kong business hours (GMT+8).
The one-time service is valid for one-month from our engineer's first message initiating the service.
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
The process to build a customized AhsayCBS installer file may be daunting. This service was created for partners who has a graphics team, but lack the resource to perform the AhsayCBS customization.
Ahsay's professional service team will do the build for you, and provide you your branded CBS installer for you to perform your installation. (Branded CBS installer will include branded OBM and ACB clients)
The one-time service is valid for two-months from date of purchase. A second build is permitted for minor changes, however fee assessed if further builds required.
US$275
This is a training service aimed to provide an on-site / remote basic understanding training about the concepts, features, setup and troubleshooting related to Ahsay Backup Software and any other relevant modules, portals and online resources.
Up to 6 hours upon receipt of all the required information
US$1,500
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
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