AhsayCBS v7 Minor Version Upgrade Service

AhsayCBS v7 Minor Version Upgrade Service
(AhsayCBS v7.x to Latest v7 Public Release)

Partners can purchase this service for Ahsay to perform a minor version upgrade from AhsayCBS v7.17.x/v8.x to the latest public release of AhsayCBS v8 (v8.7.0.0)

Our Ahsay Professional Services will remotely perform an in-place upgrade of your AhsayCBS to the latest release (up to two AhsayCBS servers in the same environment). If you're branded, as part of the service we will rebuild your primary client installers, however if you have branded sub-admins it will be an extra USD$100 per sub-admin you request Ahsay to rebuild. Upon request, we will enable client Auto-Update Agent (AUA) for all users, otherwise we will leave this disable for your discretion to enable.

Service performed during Hong Kong business hours (GMT+8).

Qualifications:

Your server is already running AhsayCBS v7.17.0.x or v8.x
To engage our Professional Services partners must have valid maintenance. For inquiries about maintenance please contact our Sales Team at partners-kb@ahsay.com.

Terms:

One-time service, in-place upgrade (upgrade within the same server)
Up to two AhsayCBS servers included (Backup, Replication, Redirector)
Troubleshooting are handled by your Support level agreement via Support Ticket

Out of scope / Exclusions:

Installation of unofficial hotfixes
Backup Set Data Migration Service
Storage Migration Service
Upgrade to New physical/virtual server
Reconfiguration or customization
AhsayUBS, AhsayPRD, CBS in a PRD instance

Validity:

The one-time service is valid for one-month from our engineer's first message initiating the service.

Fee:

Base Service: v7.17.x US$500 | v8.x US$450
US$200 for each additional AhsayCBS server (Backup, or Replication, or Redirector) [counted from third AhsayCBS]
US$100 for each branded sub-admin client installer rebuild performed by Ahsay

Note:

Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)