Key Benefits |
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Datto |
| Rebrandable |
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Rapid time to market
(easy, complete, safe) |
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Local and cloud
(combines local and cloud backup and recovery into one simple solution) |
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Any data, any system, any application
(bare-metal recovery, files / folders / complete system backup, physical system backup, virtual system backup) |
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Multi-tier / multi-tenancy
(rebrandable channels, unlimited tenants for every channel) |
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Cloud backup made easy
(simple, flexible method to deploy offsite backup) |
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Efficient management
(built-in trial user sign-up, automatic deployment, updates, and management of all software functionalities, reporting) |
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Cloud storage neutral
(partners can choose any preferred cloud storage) |
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| Partner-friendly deep cumulative discounted pricing |
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Centralized Management for MSPs |
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Datto |
| White label service |
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| Easy-to-use management console with centralized backup status and history display for all end-user customers |
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| Remote agent update from the web management console |
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| Multi-tenant service with multiple partner tiers |
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| Custom service offerings based on the types of protected machines |
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| Quotas for the numbers of protected machines |
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| Create unlimited trial accounts to potential customers without using paid license quota |
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| Create free trial account within client application |
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| Build branded client agent installers in web management console |
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| Customize client agent name and icon shown in public cloud storage authentication page (e.g. Google Drive, OneDrive, Dropbox, etc.) |
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| Hide actual storage backend used by MSPs so as to make the storage invisible to users |
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| Hide unwanted features in client agents |
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| Hide unwanted storage options in client agents |
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| Multi-language support to target any market |
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| Integration with existing systems via API |
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| Centralized management console software installable on a physical server |
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| Live status monitoring for backup and restore jobs |
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| Show a To-Do lists for all the backup and system errors that need to be fixed |
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| Configure backup set for a client machine through web console |
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| Trigger backup for selected client machines from web management console |
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| User group and group policies management |
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Clear overview of system resources information
(Including Java virtual machine, underlying operating system, CPU architecture, number of processor, committed virtual memory, pysical memory, and swap space) |
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| Current CPU usage, memory usage and live thread monitoring |
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| Backup and restore, administration logs monitoring |
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| Replicate data and backup server settings to a replication server |
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| Replication logs monitoring |
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| Join multiple centralized management servers through the use of built-in redirector |
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| Client agent redirection logs monitoring |
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| Monitor web console status through third party's tool by SNMP trapping |
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| Using self-hosted / third party's SMTP server for sending email |
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| Option for user to upload hashed encryption key to management console, so that when encryption is lost, system administrator can recover it by sending it to backup solution vendor for decryption |
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| Block unwanted IPs from accessing management console |
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| Automatic users creation through Windows Active Directory integration |
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| Send consolidated report to administrator everyday |
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| Set storage quota based on compressed or non-compressed data size |
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| Set shared storage quota to a group |
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| Set maximum percentage of group shared quota that each user can use |
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| Set maximum no. of invalid login attempts allowed |
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| Display self-hosted advertisement banners in client agent user interface |
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| Enforce client agents to run preempted backup sets |
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Backup Features in Client Agent |
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Datto |
| Local and cloud backup for flexible, hybrid protection |
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| Run VM directly from backup |
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| Backup and recovery of selected files, folders, or a complete system |
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| Backup of Windows servers/desktops/laptops, Linux servers and desktops, and MacOS X desktops/laptops |
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| Backup of Microsoft SQL, Exchange, Active Directory, and Windows System State |
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| Backup of VMware, Microsoft Hyper-V |
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| Backup of mobile devices |
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| Backup of Oracle Database, MySQL Database, IBM Lotus Domino/Notes, Synology NAS |
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| Backup of cloud files (e.g. Microsoft 365 Exchange Mailbox) |
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| For service providers: off-site backup to your own cloud, or Azure, Amazon S3, or other storage |
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| Replicate backup data to a local folder, network share or cloud storage |
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| Disk-to-disk-to-cloud backup staging support |
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| Control backup by customers |
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| Customer centralized views of activities and alerts |
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| Local disaster recovery |
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| Backup scheduling |
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| Block-level incremental / differential backup |
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| Backup data filtering |
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| Backup data consolidation |
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| Compression level setting |
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| Auto retry after backup failed |
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| Data retention policy |
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| Continuous backup for files in Windows |
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| Continuous backup for VMs and databases |
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| Bandwidth throttling |
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| Fast multi-thread backup |
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| Windows open file backup through VSS |
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| Define multiple backup sets for each client machine |
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| Remind user to backup during Windows system logout / shutdown / restart |
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| Missed backup, backup error alerts |
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| Combine multiple clouds as one pooled storage |
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| Sequential or concurrent backup to multiple destinations |
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| Configurable maximum concurrent backups |
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| Backup data validation |
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| Write backup/restore logs to Windows Event Log |
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| Proxy server support |
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| Initial seeding to easily move large volumes of data to the cloud (require cloud storage to have seed loading support, e.g. Microsoft Azure) |
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| Pre / Post backup command line tool |
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| Storage quota alert to client |
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Supported Backup Destinations |
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Datto |
| USB drive / local drive / network shares of user's machine |
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| Amazon S3 |
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| Microsoft Azure |
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| Aliyun |
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| Amazon AWS Compatible Storage |
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| CTYun |
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| Dropbox |
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| Google Cloud Storage |
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| Google Drive |
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| Microsoft OneDrive / OneDrive for Business |
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| OpenStack |
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| Rackspace |
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| FTP / SFTP |
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| Hard drive attached to centralized management server |
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Restore Features |
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Datto |
| Point in time restore |
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| One time restore multiple versions |
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| Large scale recovery (using same methodology as initial seeding) |
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| Search for files or folders to restore |
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| Restore data to original or different location |
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| Restore anywhere through green client agent |
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Security / Privacy |
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Datto |
| 256-bit SSL transmission to cloud |
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| 256-bit AES backup data encryption |
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| Individual encryption key per backup set |
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| Password protection in client agent |
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| Lost encryption key recovery |
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Deployment Options |
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Datto |
| Vendor hosted - Turnkey solution that the management console and data are both hosted by vendor (Ahsay / Datto) |
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| Hybridly hosted - Management console hosted by vendor (Ahsay / Datto), data hosted by service provider |
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| Service provider hosted - The service provider manages the solution and stores the data |
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Licensing Model |
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Datto |
| Meter (Pay as you go) |
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| Perpetual (Own backup software perpetually) |
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| Cumulative discount based on historical quantities under MSP's account |
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