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AhsayTM Backup Software and POODLE Vulnerability

[31st October, 2014] To address the recently-discovered SSLv3 security vulnerability (the "POODLE" vulnerability), we will not support SSLv3 connection between your OBS, RPS, RDR, UBS to the Ahsay License Server starting 12 January 2015. We will support connection over TLS instead.

Impact on our Partners

Our software release (V.6.21.2.0) will support connections between all our components (OBS-OBM, OBS-RPS, OBS-ALS, etc.) over TLS to stop this security leakage. It is important for you to upgrade your Ahsay™ Backup Software to this version ASAP to avoid exposing your customers' data to such risk. We will be running in parallel SSLv3 & TLS until early January 2015 so you can plan ahead on your upgrade when we close out on this breach in a timely manner.

Since the connection between OBS and ACB/OBM is also using SSLv3 for Versions earlier than 6.21.2.0, you should upgrade your client-side software (OBM/ACB) to Version 6.21.2.0 as well to stop this vulnerability on your customer side and protect their data.

After early January 2015

Partners who run on a model that needs regular connection to the Ahsay™ License Server must upgrade their software to Version 6.21.2.0 or later. Without connection to the Ahsay™ License Server, your software will not be functional. Such partners include:

  • Partners running on Meter Model
  • Partners running on Lease Model
  • Partners using Pooled License/License Management Portal
  • Partners requesting to add license to a license key
  • Partners requesting to Relax License

On Relaxing License

While perpetual license keys are not affected, relax key request cannot be entertained unless OBS/RPS is Version 6.21.2.0 or above. We understand this will impose additional works for our partners but we cannot keep our License Server vulnerable to attacks which may cause more problems. Partners are therefore recommended to make a plan to upgrade their software to Version 6.21.2.0 as soon as possible.

Instructions

For detailed instructions on how to upgrade your AhsayOBS/AhsayRDR/AhsayRPS servers to v6.21.2.0 or above, please refer to this KB article: https://forum.ahsay.com/viewtopic.php?f=22&t=10686. Or you can contact us if you have any further question.